Terms and Conditions AJO88
— Platform User Guide

These Terms and Conditions constitute a legally binding agreement between you ("User") and ajo88 ("Platform", "We"). This agreement takes effect from the moment you access or use any part of the ajo88 platform, whether through the website ajo88.onl or our official mobile app.

By registering an account, making your first deposit, or simply browsing the platform's content, you are deemed to have accepted all terms contained herein. This includes our Privacy Policy, which forms part of this overall agreement.

To register and use the AJO88 platform, you must meet the following eligibility requirements without exception:

• Be at least 18 years old at the date of registration.
• Register only one (1) account per individual, per IP address, and per device. Multiple accounts will be suspended or closed without notice.
• Providing personal information that is accurate, complete and up to date upon registration, including full name, phone number, and an active email address.
• Not acting as an agent or representative of any third party in using this platform.
• Not a citizen or resident of a country where access to online gambling platforms is prohibited.

AJO88 reserves the right to request identity verification documents (KYC) at any time to verify the information provided. Failure to submit the requested documents within the specified timeframe may result in account suspension until the verification process is complete.

AJO88 supports a variety of secure and trusted payment methods to facilitate deposits and withdrawals for users in Malaysia. All transactions are processed through approved encryption systems.

• Minimum deposit: The minimum deposit amount is as stated on the platform's Deposit page at the time of the transaction.
• Payment methods: We accept FPX, Touch 'n Go eWallet, GrabPay, Boost, local bank transfers, and selected cryptocurrencies.
• Deposit processing time: Most deposits are processed in under 60 seconds. Some methods may take up to 5 minutes depending on your bank or e-wallet provider.
• Withdrawal: Withdrawal requests are processed within 1 to 3 business days. ajo88 reserves the right to request additional verification before processing large withdrawals.
• KYC Verification: Users who have not completed the KYC process must do so before their first withdrawal is approved. This is a standard security measure to protect your account.
• Withdrawal methods: Funds may only be withdrawn to the same payment method used for the deposit, except in circumstances approved by management.

AJO88 offers a variety of bonuses and promotions from time to time to add value to users' gaming experience. All bonus offers are subject to the following conditions:

• Each bonus has wagering requirements that must be met before any withdrawal is permitted. These conditions are clearly stated on the relevant promotions page.
• Bonuses can only be claimed one time only per user, per household, and per device, unless otherwise stated.
• AJO88 reserves the right to cancel any bonus awarded if fraud or abuse of the promotional system is suspected.
• Bonuses are non-transferable to other users and cannot be directly exchanged for cash.
• All promotional offers have expiry date as stated. Bonuses unused before the expiry date will be automatically forfeited.
• AJO88 reserves the right to amend, suspend, or terminate any promotion at any time without prior notice.

All games available on the ajo88 platform operate using Random Number Generator (RNG) that is certified, ensuring every game outcome is random and fair. Users acknowledge and accept that:

• The outcome of all games is final and may not be disputed unless there is clear evidence of a technical failure.
• It is the user's responsibility to understand the rules of each game before playing. AJO88 provides game guides within the platform.
• In the event of a technical disruption or system failure during an active game, ajo88 reserves the right to void the affected game and return the wager to the user's account.
• Any attempt to exploit bugs or system vulnerabilities to gain an unfair advantage is strictly prohibited and may result in account closure.

Users are strictly prohibited from engaging in any of the following activities on the ajo88 platform. Violation of any of these rules may result in immediate action including account closure and legal prosecution:

• Use of bots, automated software, or scripts to play or interact with the platform.
• Any form of financial fraud including the use of stolen credit cards, fraudulent bank accounts, or unauthorised payment methods.
• Money laundering through the AJO88 platform.
• Sharing or selling your account to another party.
• Dishonestly exploiting bonuses or promotions through multiple accounts or other fraudulent methods.
• Spreading false or defamatory information about ajo88 on public platforms.
• Any activity that may compromise the security or integrity of the platform's systems.

AJO88 respects user privacy and is committed to protecting your personal information. All data collected is processed in accordance with our Privacy Policy, which forms part of these terms.

• Your personal information will not be sold or shared to third parties without your consent, except as required by law.
• All data is transmitted via 256-bit SSL encryption to ensure the security of information during transmission.
• Users are responsible for keep your password confidential their login credentials and must not share them with anyone.
• If you suspect your account has been accessed without authorization, please contact our support team immediately for recovery action.

For more information on how we handle your personal data, please refer to AJO88 Privacy Policy.

AJO88 provides this platform on an "as-is" basis and makes no express or implied warranties regarding the platform's continuous availability, accuracy, or fitness for any particular purpose. To the extent permitted by law:

• AJO88 not liable for any financial losses incurred by users as a result of gameplay, including loss of deposits or anticipated winnings.
• AJO88 is not liable for service disruptions caused by system maintenance, third-party failures, or circumstances beyond our control.
• Users are solely responsible for any taxes or financial liabilities arising from winnings obtained on the ajo88 platform.
• AJO88's maximum total liability to any user under any circumstances shall not exceed the net deposit amount made by that user in the 30 days preceding the claim.

AJO88 reserves the right to suspend or close a user's account at any time for the following reasons:

• Violation of any terms and conditions stated in this document.
• Suspected fraud, phishing, or illegal activity.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Voluntary account closure request by the user.

Users may also request voluntary account closure at any time by contacting our support team. Prior to closure, users must settle all pending transactions and ensure there is no bonus balance subject to wagering requirements.

Should any dispute arise relating to the use of the ajo88 platform, we encourage users to contact our support team first for an amicable resolution.

• All disputes must be submitted in writing to the ajo88 support team within 30 days from the date of the disputed incident.
• AJO88 will thoroughly investigate every complaint and provide a response within 14 business days.
• Ajo88's decision on all matters relating to game disputes is final, unless a material technical error is proven to have occurred.
• These Terms and Conditions are governed by applicable law, and any legal action shall be brought in the appropriate jurisdiction.

AJO88 reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. However, we will endeavour to inform users of material changes through:

• Notices prominently displayed on the platform's home page.
• In-app notifications on the ajo88 mobile app.
• Email to the registered address (for changes that materially affect user rights).

Continued use of the ajo88 platform after the effective date of any amendment constitutes your acceptance of and agreement to the updated terms. If you do not agree with the amendments, you must cease using the platform and close your account.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our team is ready to assist. You can reach us through the following channels:

• Support Email: [email protected]
• Live Chat: Available 24/7 within the platform
• Response Time: We aim to respond within 2 hours for live chat enquiries and within 24 hours for email.

For issues related to responsible gaming or self-exclusion requests, please refer to Responsible Gaming page us or contact the support team directly.